退换货政策
我们致力于为您提供高品质的商品。除了商品自带的厂家官方质保之外,我们还额外为您提供 30天无条件退换货保障。让您在全亚洲的每一次购物都安心无忧。
1. 30天无条件退换货
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保障时效:自您收到商品之日起 30天内,您可以申请无条件退货或换货。
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商品状态要求:退回的商品必须保持原样,即:未佩戴/未使用、吊牌齐全、不影响二次销售,并带有原包装。
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退货运费:若非商品质量问题(如个人原因不喜欢、买错尺寸等),退回的物流运费需由买家承担。
2. 厂家质量保证(质保)
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官方质保:所有商品均享受生产厂家提供的官方质保服务。
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质量问题处理:若商品在质保期内出现任何非人为的质量问题,或您收到的商品存在破损、错发,请立即联系我们。我们将为您提供免费补发、全额退款或安排厂家保修,且您无需承担任何运费
3. 如何申请退换货
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请直接通过官方邮箱联系我们的客服团队,并提供您的订单号以及退换货原因(如属质量问题,请附上照片或视频)。我们的客服将在 24 小时内为您提供退货邮寄地址及后续指引。
Return & Refund Policy
We are committed to providing you with high-quality products. In addition to the standard Manufacturer Warranty, we proudly offer an extra 30-Day Unconditional Return & Exchange Guarantee, ensuring a worry-free shopping experience across Asia.
1. 30-Day Unconditional Returns & Exchanges
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Policy Period: You have 30 days from the date of receiving your item to request a return or exchange for any reason.
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Item Condition: To be eligible, the returned item must be in its original condition—unworn, unused, with all tags attached, and in its original packaging, so it can be resold.
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Return Shipping Fees: If the return is not due to a quality issue (e.g., personal preference, incorrect size chosen), the buyer will be responsible for the return shipping costs.
2. Manufacturer Warranty
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Official Coverage: All products are covered under the official warranty terms provided by their respective manufacturers.
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Quality Issues: If a product develops a non-artificial defect within its warranty period, or arrives damaged/incorrect, please contact us immediately. We will arrange a free replacement, full refund, or manufacturer repair, and you will not incur any additional costs
3. How to Initiate a Return
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Please contact our customer support team via our official email with your Order Number and the reason for return (please attach photos or videos if there is a quality issue). Our team will respond within 24 hours with the return shipping address and instructions.